Shipping & Exchanges

1. Shipping

Packages are sent through the Portuguese national post (CTT), in cardboard tube:

CTT to Portugal (Mainland and Islands).
CTT Registered Mail to Europe.

The track & trace of your order will be sent up to 24 hours after your order has been finalized, allowing to track and follow your order.

Postcards will be send in an envelop, shipping cost will be free fom 15 postcards.

2. Shipping Costs & Time of Delivery

Portugal (Mainland) – 6€

Portugal (Islands) – 10€

Europe –8€

"Mafarrica" will do everything in its power to ensure delivery times mentioned above are accomplished, we are not to be liable for delays caused by third party entities.

3. Exchanges

According to the Decree-Law nº24/2014, as of February 14th, the user has 14 consecutive days following the day that the the order is delivered, to request and perform an exchange on purchases held through the online store.

"Mafarrica" does not accept Returns.

"Mafarrica" requires that the package is returned in the same conditions as the ones delivered.

Exchange requests should be sent to mafarriquices@gmail.com, for prior analysis.

Exchange request process is via e-mail with the subject: Exchange Request. Body e-mail: state name, order number, motive, and desired exchange product and size.

In case the exchange product is not available, you will be e-maild to suggest to chose an other product.

In case of exchange approval, the package must be returned complete. Tags, labels and packaging must be intact. Package should be sent to the following address:

Gabriela Eufrásio

Rua das Cruzes, nº 4

8600-625 Lagos

All shipping costs resulting from the exchange are of the customer’s responsibility.